Contact Us

When it comes to client service, we do not compromise. Our skilled team is made up of experts with various specialties in the core areas of banking, technology, and communications. Fides Client Services is available 24h from Monday to Friday.

To facilitate the work of the Client Services team, we ask that you always have your contract number, as well as the name of the corresponding service, ready. We look forward to receiving your call.

For additional support, visit our Client Portal for sample letters regarding account modifications and bank mandates, Fides web products with corresponding manuals, and additional useful information.

Support Contact

Phone: +41 44 298 65 55

Email: clientservices@fides.ch

Maintaining banking relationships is complex and challenging. Whether SME or major corporation, our experts will support you with their specialist knowledge.

Regardless of which data formats and channels you use, our data preparation capacities and our long-term experience as a multi-banking provider enable us to find the solution that perfectly matches your needs.

Our Relationship Managers look forward to advising you on all your treasury, communications, and multi-banking matters.

General Contact

Phone: +41 44 298 65 66

Email: hello@fides.ch