Organizational changes

We are happy to announce that Thomas Klawitter, a long-term employee of Fides Customer Support, has accepted the challenge of becoming our new test manager. Thomas Klawitter will be responsible for defining and implementing new test processes to continually improve the quality of our core tool kits and services (e.g. EFTWeb, EFTFileEntry).

To ensure Fides services remain the premium offering in the market Fides decided upon hiring for the position of a Product Manager. Martin Walder, who will join Fides in March after working for Credit Suisse in the online banking sector, will take this new role. Martin Walder will be responsible for the ongoing evaluation of Fides internal systems and developing the Service Catalogue.

Thomas Streuli left Fides on 1^st February and is succeeded by Florent Canizares as our new client relations & business development manager for France, Belgium and the French speaking part of Switzerland. We would like to thank Thomas Streuli for his time at Fides and we wish him success for his future.

Additionally, Fides would like to welcome Thomas Wenger, who started working in January 2012 as a part of the operations team.

We wish them all a successful start in their respective positions and are confident that they’ll provide Fides with a sound basis for further growth.

Promotion of Daniel Beames

We congratulate Dan Beames for his promotion to Head of Client Relations & Projects; completing the reorganization of the Management team. Dan will continue to be responsible for sales in North America, APAC and English speaking parts of Europe and will additionally take responsibility for the management of the sales and client project teams. Dan will become more involved in the global client and project base over the coming months and should you have any questions or requests he can be reached on email: daniel.beames@fides.ch, or phone: +41 44 298 65 73 (direct line)/+41 79 748 40 44 (mob).

Relive the Fides One Community Conference 2011 via video stream

If you missed the Fides One Community Conference, you can now experience all the presentations via video stream. Click on the link of the presentation of your choice and enjoy:

Fides would like to thank all the speakers for the interesting presentations and Credit Suisse for the hospitality that we enjoyed at Forum St. Peter.

For the re-ordering of the hand-outs that were distributed at the conference please contact Dominik Kozak.

Welcome to 2012

Dear All

It has been an exciting and exhausting 2011 for Fides. In February we successfully launched our new SWIFT gateway, enabling us to offer a more complete, cost effective solution for SWIFT for Corporates. Further additions to our product portfolio included the release of the EFT Web solution, the migration of the payment engine, and the agreement to become a SWIFT Member Concentrator. In parallel we made significant progress with the replacement and renewal of our legacy systems and infrastructure. Last year has also been a period of significant company growth. We expanded the Fides team, effectively nearly doubling the number of staff, forcing us to move into new offices only two years after our last move.

The growth of the team has brought new experts with banking operations, banking IT and SWIFT Service Bureau backgrounds especially in IT, Development, Project Management and Client Support. The overall growth was supported by the roll-out of a new management team, a new organisation, new processes and a new internal control framework. Of particular note are the extended support hours which further enhance the service to our American and Asian clients.

All these changes would of course not have been possible without the trust and the commitment of our existing and new clients. In 2011 we welcomed many new members to the Fides community, both clients and partners. We grew by 35% in revenue and expanded our client base especially in North America, Europe and of course in our home market of Switzerland. The rapid growth resulted in many more projects and regrettably some scheduling challenges in the development and IT departments which I would like to take the opportunity to apologize for.
We wish you a prosperous 2012 and thank you for being our client and partner.

With kind regards

Dennis Flad and the Fides Team

In Memoria Marco Cantiello

Sadly, I have to inform you that in the night of the 24th of December Marco Cantiello has lost the fight against his illness and died. He went on his last journey at home in the circle of his family, which was his greatest wish. I would like to express my deepest mourning. As former Head of Development and Customer Support he was forming the Fides Services over the last 20 years. His optimism and cheerfulness was his “brand” and made him an especially valuable colleague and friend. It was an honour to work with him.

Grieving for a valuable colleague

Dennis Flad
CEO

Reval and Fides are announcing partnership

Reval and Fides announced their partnership in the Reval STP-Community at the Eurofinance 2011. Reval is the global provider of a single Software-as-a-Service (SaaS) solution for enterprise treasury and risk management. In 2011, Reval bought Ecofinance, a leading treasury- and finance software provider in the DACH region (Germany, Austria and Switzerland). This valuable partnership supports us in the achievement of our aspiration to offer our clients a simple, efficient and integrated global multibanking solution. Reval has over 500 corporate clients in 30 countries, employs more than 275 staff and is situated in bureaus in New York, Philadelphia, Chicago, San Fransico, Toronto, London, Frankfurt, Graz (A), Sydney, Hongkong and Haryana (IND).

To get more information about Reval and the partnership please take a look at the press release.